How soon should I make a reservation?
A month or three in advance works well. Avoid the stress of the last-minute reservation! Reservations are required.
Is texting a good way to request a tub delivery?
No. Please call the phone numbers. If I don't answer (rare), please try until you reach me.
How long does it take you to reach me?
It could take up to an hour for me to get there after you call, but I strive to get there much sooner. If you have a history of fast labors or are driving a long way, discuss it with me and we may be able to make special arrangements.
How long does the tub take to set up and fill?
At home, about 1.5 hours unless you have on-demand hot water. At the hospital, about 45 minutes.
Will it bother you if I call in the middle of the night?
It's truly an honor to serve you at any hour. The only thing that makes your tub lady cry is when people put off calling until it is too late.
Should I give you a 'heads up' call or let you know if our due date changes?
No. My head is always up! Call when you are ready to take delivery of the tub. At the hospital, this is after you have been admitted; at home, a possible guideline is when your contractions are regular and about 5-6 mins apart. There will be a tub ready for you.
Are there any late fees or time limits?
No. It's there as long as you need it.
What is your refund policy?
If you never call for delivery, the deposit is fully refunded on request. If you request delivery of the tub and cancel while we are en route or at the hospital, we keep the deposit. The remainder of the rental fee, paid when the tub is set up, is not refundable. When deciding whether or not to use this service, be aware that birth is unpredictable. If labor progresses very suddenly, or complications arise, you may not use the tub as much as you planned, or at all.
I want to do most of my labor at home. Can I still have a tub at the hospital?
Yes, BUT, beyond a certain point there is not going to be enough time to get evaluated and checked in, call for the tub and get it delivered and filled before your baby comes. Unfortunately, this point can only be guessed at. Seek advice from knowledgable support people, and be open to all the possibilities.
If I get admitted to the Birth Center, take delivery of the tub, and end up going home again still pregnant, will you redeliver the tub for free?
OK, no one asks me that because it's very rare, but yes, I will redeliver the tub for free. Tips are welcome.
What if I don't have my baby on my due date?
That's OK. There will still be a tub available for you.
Do you ever run out of tubs?
No. My tub inventory easily meets current demand.
Other than cash, what do I need to have for a home birth?
Some people opt to put down a plastic sheet or tarp to protect their floor from moisture. Optional accessories: pool socks, pool noodles, inflatables, pillows.
Other than cash, what do I need to have for a hospital birth?
The hospital may require you to meet certain health criteria. Talk to your provider for more information. I bring everything that is needed, but some women opt for: pool socks, pool noodles, inflatables, pillows.